FAQ

Does UFO ship internationally?

Yes, international orders are accepted for most countries. When ordering from our e-commerce site, your location will be picked up by VPN and converted into your language and currency. There are a few countries that do not convert to your language and currency and, for those international orders, you may send an email to shop@ufocontemporary.com and we will help you place your order. Please note, UFO ships to every country allowed by USA law.

 

What about sizing?

We can’t tell people what size they wear because people are all shaped differently and they like to wear their UFOs with individuality. Some people like them slung on their high hips, some on their low hips, some at the waist. This makes a difference in most people on what size they would wear. Every style has a comprehensive chart on the page where you purchase it and we include a comprehensive rundown of how our UFO pants don’t fit like typical jeans and how sizing should be measured according to how people like wearing their UFO pants. Our measurements for the waist (fully extended) are the maximum inches/centimeters that the waist of the garment will extend to. If you are trying to measure yourself, take a tape measure and measure at the point where you would like to wear your UFO pants and select your size accordingly. If you measure on the edge of a size range, it is usually best to go up to the next size.

 

Where can we find size charts on our website? 

We include size charts on our product description pages, underneath the color swatches and right above the product descriptions. They can also be found on the right side of the page as a photo slideshow option that you can click and view at full size.

 

How do the drawstrings function? 

Drawstring waists are meant to accommodate a size range. If you fall at the edge of the range, we would suggest that you select a larger size for freedom of motion.

 

Length sizes? 

Most styles have a drawstring at the bottom that you can easily adjust the length by how you tie and where you tie the bottom drawstring. If you tie it at your ankle, if you tie it above your ankle, if you tie below your knee, all of these things will change the length.

 

What about exchanges/returns? 

You can find our Exchanges/Returns policy under our Terms of Service. A link to our Terms of Service page can be found at the bottom left corner of the screen on our e-commerce shopping pages on our website, under “Quick links.” You can also find a link right here at https://www.shopufojeans.com/pages/terms-of-service

 

How can we transform our UFO pants?

Buttons inside the pants make it possible to convert specific pant and parka styles into functional bags. You can see examples on our Transformations page. A link to our Transformations page can be found at the bottom left corner of the screen on our e-commerce shopping pages on our website, under “Quick Links,” as well as right here at this link https://www.shopufojeans.com/pages/transformations

 

 

Need any help?

Please check our Terms of Service on this site at Terms Of Service – UFO Contemporary (shopufojeans.com), which will help to answer many of the frequently asked questions.

 

Still need help?

Email us at shop@ufocontemporary.com or call us at 212-226-5400, between 10AM-5PM EST.